Suncoast Certified Home Inspections
Effective Date: February 16, 2025
Website: www.suncoasthi.com
Email: info@suncoasthi.com
Phone: 727-623-6687

1. Information We Collect

Suncoast Certified Home Inspections may collect personal information when customers request inspections, contact our office, submit website forms, schedule appointments, or communicate with us.

This information may include names, telephone numbers, email addresses, property addresses, inspection details, appointment information, billing information, and communications with our office.

2. How We Use Your Information

We use customer information to:

Respond to inquiries and schedule inspections.
Confirm appointments and provide reminders.
Communicate inspector arrival times and property access instructions.
Deliver inspection updates and reports.
Send invoices and payment notifications.
Provide customer service and follow-up communications.
Send inspection renewal reminders and promotional offers when appropriate consent has been obtained.
Request optional customer feedback and reviews.
Maintain business records and improve our services.

3. Information Sharing

We may share information with service providers when necessary to operate our business, process payments, coordinate inspections, deliver reports, or provide communications services.

We do not sell customer personal information.

Mobile phone numbers collected for SMS communications and SMS opt-in consent information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

4. SMS Communications and Consent

Customers who consent to receive SMS messages from Suncoast Certified Home Inspections may receive appointment confirmations, scheduling communications, appointment reminders, inspector arrival notifications, inspection status updates, payment notifications, report availability notices, and customer service messages.

Customers who separately opt in to marketing communications may also receive inspection renewal offers, returning customer discounts, occasional promotions, and requests for reviews.

Consent to receive promotional text messages is not required to purchase our services.

5. SMS Terms and Conditions

By opting in to receive SMS messages from Suncoast Certified Home Inspections, you agree to the following:

Message frequency may vary depending on your inspection activity and communication preferences.
Message and data rates may apply.
Reply STOP at any time to opt out of SMS communications.
Reply HELP for assistance or contact our office at 727-623-6687.
Consent to receive SMS messages is not a condition of purchasing services.
Wireless carriers are not responsible for delayed or undelivered messages.

6. Data Security

We take reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, and disclosure.

7. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements.

You may also withdraw your consent to SMS communications by replying STOP.

8. Third-Party Services

Our website and business operations may use third-party services, including payment processors, communication platforms, and inspection management systems. These providers may process information necessary to perform services on our behalf, subject to their applicable privacy practices and contractual obligations.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Us

For questions about this Privacy Policy or our SMS communications, please contact:

Suncoast Certified Home Inspections
Phone: 727-623-6687
Email: info@suncoasthi.com
Website: www.suncoasthi.com